BONGA - Food & Beverage Professional with 2+ years in Hospitality

Consistently delivers professional, friendly, and efficient service to enhance customer satisfaction.

Skilled in preparing, serving, and managing food and beverages in hospitality settings.

Proficient in handling cash, card transactions, and POS systems efficiently and accurately.

Ensures adherence to hygiene standards and safety regulations to maintain a safe environment.

Prepare and serve alcoholic and non-alcoholic beverages. Greet customers and take drink orders politely and efficiently. Handle cash and card payments accurately. Keep the bar area clean, stocked, and organized

Manage daily service preparations, including venue setup, operating equipment checks, and readiness for scheduled function.. Set up and maintain menus, wine lists, and promotional displays to meet function sheet requirements.. Deliver prompt, courteous service with a customer-focused approach, resolving guest inquiries professionally.. Process bills and payments accurately using POS systems, ensuring cash handling procedures are followed.

Assisted with daily setup for events, buffets, and à la carte service.. Ensured cleanliness and compliance with food safety regulations.. Provided professional table service, menu guidance, and up-sell suggestions.