Brenda - Data Analyst with 5 years of experience in financial services

Ibagué, Tolima Department, Colombiaen

Streamlined data reporting processes, reducing report generation time by 30%.

Developed dashboards that improved decision-making efficiency for management.

Published on CazVid

Summary

Dedicated data analyst with 5 years of experience specializing in financial data processes, reporting, and visualization. Skilled in SQL, Excel, and data cleansing, with a track record of improving reporting efficiency and supporting strategic decisions.

Key Achievements

Led data cleansing initiatives ensuring data accuracy and integrity across multiple departments.

Skills

Data AnalysisAdvanced

Expertise in interpreting complex data sets to support strategic decision-making.

SQLAdvanced

Proficient in writing and optimizing queries for data extraction and manipulation.

Excel & Data VisualizationExpert

Skilled in creating detailed reports and dashboards using Excel and visualization tools.

CommunicationIntermediate

Able to clearly present data insights to diverse audiences including non-technical stakeholders.

Experience

Associate – Travel Support

Sutherland – SGS Colombia Holding S.A.S.

April 2021 - September 2025

Customer Support & Client Assistance, Data Entry & Data Accuracy, English Communication (Verbal & Written), Microsoft Office 365, Attention to Detail, Critical Thinking, Process Compliance & Quality Standards, Teamwork & Adaptability

Customer Service Representative

Accedo Colombia

October 2019 - April 2021

Delivered customer support for U.S.-based e-commerce customers throughout the purchasing process., Resolved inquiries efficiently while maintaining service quality and customer satisfaction., Accurately processed customer data and transactions using internal systems., Adhered to company policies, performance metrics, and quality standards.

Au Pair

September 2017 - August 2018

Provided full-time childcare support, ensuring safety, wellbeing, and daily routine management., Demonstrated strong responsibility, organization, and interpersonal communication skills.