Dedicated marketing professional with over five years of experience in social media management, content creation, and strategic planning across various industries. Skilled in developing engaging campaigns, managing digital channels, and coordinating promotional events to support organizational objectives.
Applied strategic planning skills to create effective social media and marketing strategies tailored to organizational goals.
Managed the creation, publication, and analysis of social media and web content across multiple platforms.
Effectively communicated across internal teams and externally with audiences to promote brand messaging.
Organized and executed events and referral programs to generate leads and enhance brand visibility.
Sitel Nicaragua
Monitored trends in social media, industry and competitive landscape to create social media content on a daily basis., Maximized advertising efforts by developing content calendar based on recruitment strategy, corporate goals and local Initiatives., Planned and executed events and referrals programs, producing qualified leads., Managed and lead company internal communications channels.
Sitel Nicaragua
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns., Educated customers about billing, payment processing and support policies and procedures., Offered advice and assistance to customers, paying attention to special needs or wants., Evaluated account and service histories to identify trends, using data to mitigate future issues.
UNAN Managua
Established positive classroom management boundaries to create safe, known environment for behavior among students., Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement., Authored tests and quizzes to evaluate student learning and comprehension., Implemented innovative teaching approaches for special needs students to meet requirements of individualized education plans.
Bachelor
Discover other professionals with similar experience
Designed and implemented social media strategies to increase brand awareness and engagement.
Now Optics
Develop and implement social media strategies to increase brand awareness, engagement, and reach., Create and curate compelling content for social media platforms (such as Facebook, Instagram, LinkedIn, etc.) that aligns with the brand's voice and objectives., Manage and maintain the social media calendar, ensuring timely and consistent posting of content.
Dalifex
Produced day to day social media content according to proposed strategy., Utilized a variety of writing styles appropriate for the brands., Published content on web pages and social media channels., Provided insights on the content performance.
Sitel Nicaragua
Develop social media content plans that are consistent with the company’s brand identity., Collaborate with the digital team to develop social media campaigns., Staying up to date on best practices and emerging trends in social media., Prepare monthly reports on social media marketing efforts.
