Experienced in hospitality and customer support roles, skilled in communication, problem-solving, and sales. Adept at engaging with diverse clients and adapting to dynamic environments.
Delivered quality customer support across hospitality and call center environments, focusing on client satisfaction and problem resolution.
Prepared and served food in a fast-paced hotel environment, emphasizing quality and guest preferences.
Facilitated effective communication in multilingual settings, improving interactions with diverse individuals.
Engaged customers with product recommendations to meet sales goals in a call center context.
Poblado Plaza Hotel
Cooking and providing personalized service to international guests in English, Improving communication skills and connecting with people from different cultures, Adapting quickly to customer needs, Solving problems efficiently, Staying organized in fast-paced situations
Concentrix
Providing customer service in English, Meeting sales targets, Balancing helping customers with offering additional products, Improving communication and sales skills
Bachelor
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Applied quick thinking and flexibility to resolve customer issues and adapt to changing situations.
