Dedicated F&B professional with over 8 years of delivering exceptional service on cruise ships. Skilled in guest satisfaction, sanitation, and team collaboration, committed to enhancing dining experiences.
Exceptional ability to address guest needs, ensuring satisfaction and loyalty in a high-pressure hospitality environment.
Proficient in maintaining cleanliness and adhering to sanitation standards to ensure guest safety.
Effective in engaging with guests and team members to facilitate smooth service delivery.
Works well within diverse teams to achieve common service goals and improve overall guest experience.
Carnival Cruise Line
Provided aggressive, hospitable service to guests in accordance with impeccable food service standards.. Maintained cleanliness and comply with food sanitation standards at all times.. Prepared food items according to designated recipes and quality standards.. Ensured guest satisfaction throughout the meal service.. Practiced correct food handling and food storage procedures according to federal USPH and company regulations.. Checked in with guests to ensure satisfaction with each food course and beverages.. Cleaned and sanitized tables after each and every meal according to the USPH standards and policy.. Retrieved and delivered food and beverage orders in a timely manner.. Practiced all sequences of service standards correctly.. Prepared food, coffee and other beverages including alcohol.. Responded to guest requests in a timely, friendly, and efficient manner.. Visually inspected all food sent from the kitchen.. Prepared food accordingly in the galley adhering to quality standards, food preparation checklist and maintaining an exceptional level of cleanliness and professionalism.. Ensured that the dining area was ready for service prior to the start of any meal period.. Communicated additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
HIGH SCHOOL DIPLOMA
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