Dedicated project management professional with a decade of experience leading construction projects, driving efficiency, and ensuring safety.
Managed multiple construction projects, coordinated teams, and oversaw project lifecycle.
Prepared project budgets, monitored costs, and ensured resource optimization.
Led diverse teams of engineers, contractors, and vendors to achieve project goals.
Ensured compliance with safety protocols, reducing incidents on-site.
Arrivia
Account Manager in the Inbound sales department., Offered upgrades for members who qualified for them., Excellent communication skills, discovering and developing trust., Having excellent abilities of communication, active listening and the capability to solve problems., Great coordination with other departments to guarantee customer satisfaction., Creating customer onboarding., Helping customers with their objectives with our help., Responded to customer requests with knowledgeable service and support., Research complex problems and resolve issues in a timely manner., Handled all customer relations issues in a gracious manner and in accordance with company policies., Shared best practices for sales and customer service with other team members to help improve efficiency., Resolved all customer complaints in a professional manner while prioritizing customer satisfaction., Dedicated to continuously improving sales abilities and product knowledge.
T-Mobile
Bachillerato
Developed detailed project timelines, managed resource allocation, and adjusted plans as needed.