Results-oriented sales professional with over 8 years of experience in hospitality and tourism sectors. Skilled in team management, customer service, and strategic sales development. Proven ability to improve team performance, foster client relationships, and manage operations effectively.
Developed and implemented sales strategies to enhance team performance and client engagement.
Provided outstanding customer support, handled reservations, client follow-ups, and strengthened client relationships.
Supervised and trained sales teams, managed daily operations, and motivated staff to meet targets.
Proficient in Adobe Suite and Affinity Suite for marketing and promotional materials.
On The Beach Tours
Started as Sales Agent, promoted to Management role supervising 3 agents., Provided outstanding customer service, handling reservations, tours, and client follow-ups., Increased sales performance by training and motivating team members., Strengthened partnerships with clients and hotels to grow...
Puerto Bahía, Bahía de Banderas
Began as Sales Agent, promoted to Supervisor overseeing 15 agents., Managed daily operations of the sales floor and ensured team met monthly sales goals., Delivered customer support and handled client questions and follow-ups., Trained new employees and implemented strategies to improve team...
High School Diploma
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