Carlos - Data Analyst with 5+ years of experience in healthcare analytics

Performs data analysis using statistical tools to derive insights in healthcare settings.

Extracts, manages, and analyzes large datasets from healthcare databases to support reporting needs.

Creates dashboards and visual reports to communicate findings to stakeholders effectively.

Coordinates data projects ensuring timely delivery and stakeholder alignment across teams.

Complete and digitize client admissions paperwork with high accuracy, ensuring financial, personal, and legal information is properly recorded in internal systems., Collect and verify confidential financial, medical, and employment documentation to support eligibility processes., Maintain organized records of client data, including income verification, expense details, and supporting documentation, in compliance with legal and regulatory standards., Respond to client inquiries via phone, email, and in person, clearly explaining application requirements, timelines, and payment-related obligations., Coordinate with attorneys and case managers to ensure required documentation is submitted on time., Produce detailed case notes and administrative reports to support audits and reviews., Provide professional and empathetic support to clients while ensuring accuracy in record-keeping., Manage multiple client cases simultaneously, ensuring timely resolution., Document processes and case outcomes in detailed reports., Support the rollout of new systems, ensuring compliance and accuracy., Provide technical and administrative support to clients, maintaining records and follow-ups., Resolve client account and service issues, coordinating with field teams., Manage tickets to ensure timely handling of billing- and service-related cases., Provide advanced troubleshooting and account support, including billing adjustments., Maintain accurate documentation of client interactions and resolutions., Collect payments and handle billing inquiries., Process account adjustments and maintain accurate financial records., Ensure customer satisfaction by resolving account and payment-related issues., Provide support and training to ensure compliance with company standards.