Carol - Interpreter with 4+ years of multilingual communication expertise

Performed interpretation in medical and emergency situations, ensuring confidentiality and accuracy.

Managed customer inquiries, sales, and billing explanations for telecom services and transportation dispatching.

Provided support for computer equipment maintenance, repair, and inventory management.

Facilitated effective communication between medical staff, clients, and drivers in various service contexts.

Provided interpretation services during medical appointments, surgeries, emergency (911) calls, and other related medical procedures., Ensured accurate and confidential communication between medical staff and patients., Handled calls of varying complexity levels (L2–L4) with professionalism and...

Assisted customers of Verizon, the largest telecommunications company in North America., Offered services, products, benefits, accessories, new devices, and service lines., Explained invoices and billing details clearly and accurately., Managed customer orders and coordinated in-store pickups at...

Scheduled and managed transportation pick-ups at homes, airports, offices, hospitals, schools, and other locations., Provided personalized customer service for a dispatching company based in White Plains, New York., Maintained clear communication with drivers and clients to ensure timely and...