Lashmi Vega is an extroverted professional with extensive experience in customer service and technical support within call centers. Skilled in troubleshooting, communication, and project management, she adapts quickly to diverse roles and environments, striving to deliver exceptional client...
Delivered technical support and customer service, assisting clients with internet, billing, and order tracking inquiries.
Supported customers with data services and home internet issues, guiding them through troubleshooting procedures.
Handled multiple tasks involving order tracking and customer inquiries, ensuring timely resolution and satisfaction.
Proficient in Word, Excel, and PowerPoint for documentation, reporting, and presentations within work environments.
Alorica
6 grade certificate
3 year certificate
Tourism bachelor degree
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Demonstrated strong collaboration and flexibility in fast-paced call center settings, adapting quickly to new challenges.
