Christian - Customer Service & Collections Specialist with 6 years of experience

San Luis Potosí, San Luis Potosí, MéxicoRemoteen

Led teams as a supervisor, team leader, and QA in customer service and collections departments

Gained bilingual proficiency in English and Spanish, facilitating diverse client interactions

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced bilingual professional with over 7 years in customer service, collections, and insurance.

Accumulated over 7 years of professional experience in customer-focused roles across multiple sectors

Customer ServiceAdvanced

Provided effective support to clients, ensuring customer satisfaction and loyalty.

CollectionsIntermediate

Managed collection processes, engaging with clients to recover outstanding payments.

Team LeadershipIntermediate

Supervised and led teams in customer service environments, including QA roles.

Bilingual CommunicationExpert

Fluent in English and Spanish, effectively communicating with diverse customer bases.

Insurance KnowledgeBeginner

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