Dedicated receptionist and administrative support specialist with extensive experience in law firms and educational settings. Adept at managing client relations, office operations, and legal documentation, ensuring efficiency and professionalism.
Skilled in delivering warm, professional client interactions to foster positive relationships.
Experienced in managing schedules, coordinating appointments, and handling administrative tasks.
Excellent verbal and written communication, ensuring clarity and professionalism in all interactions.
Proficient in organizing tasks efficiently to meet deadlines in fast-paced environments.
Laborde Earles Law Firm
Serve as the first point of contact for clients, visitors, and callers, projecting a warm, professional image that reflects the firm's commitment to client care.. Manage a multi-line phone system, directing calls with accuracy and composure to ensure seamless communication across all practice groups.. Coordinate client intake and appointment scheduling, reducing wait times and creating a smooth, welcoming experience from first contact.. Maintain the reception area and conference rooms, ensuring a polished, organized environment aligned with the firm's professional standards.. Process and distribute incoming mail, deliveries, and legal correspondence with accuracy and confidentiality.. Support attorneys and staff with administrative tasks including document preparation, data entry, and records management.. Liaise between clients and legal teams, relaying information with discretion and ensuring timely follow-up on client inquiries.. Uphold strict confidentiality standards in handling sensitive client information and legal documentation, in compliance with firm policies.. Collaborate with office management to streamline front-desk workflows, contributing to improved operational efficiency firm-wide.. Foster lasting client relationships through consistent, compassionate service, reinforcing the firm's reputation for excellence and accessibility.
Haik, Minvielle, Grubbs, & D'Aalborg Law Firm
Managed front office for 5 attorneys, enhancing client interactions and office efficiency.. Coordinated schedules and appointments, optimizing time management for legal staff.. Prepared legal documents and reports, ensuring accuracy and timely submission.. Handled billing and expenses, maintaining precise financial records.. Managed appointment scheduling, significantly decreasing client wait times and enhancing overall service efficiency.. Coordinated with attorneys to prepare case files, ensuring timely and accurate documentation for successful case management.. Maintained organized records and performed regular audits, achieving compliance with legal standards and improving data retrieval.. Analyzed office workflows to identify bottlenecks, implementing solutions that led to measurable improvements in operational efficiency.. Coordinated with attorneys to refine case documentation, ensuring accuracy and contributing to successful case outcomes.. Fostered a welcoming environment for clients, enhancing their experience and reinforcing positive relationships with the firm.
High School Diploma
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