Dedicated project management professional with over a decade of experience leading cross-functional teams in the IT sector, delivering high-quality software solutions on time and within budget. Skilled in Agile methodologies, stakeholder communication, and process improvement.
Managed complex projects from initiation to closure, coordinating teams and resources effectively.
Oversaw all phases of software development, ensuring quality and adherence to timelines and requirements.
Implemented and facilitated Agile practices to improve project delivery and team collaboration.
Served as primary liaison between clients and technical teams, ensuring clear understanding of project scope and expectations.
Smart Energy
Contacting potential and existing customers to promote energy products and services, Clearly explaining available plans, Identifying customer needs, Converting calls into successful enrollments while meeting sales targets
Akorby
Promoting and selling DISH television and related services to potential customers, Identifying customer needs, Explaining channel packages, pricing, and promotions, Handling objections, Closing sales
Evaluating, advising, and managing loan applications, Ensuring compliance with the institution's credit policies, Guiding clients and analyzing their payment capacity, Monitoring the loan disbursement and recovery process
Training, support, and guidance of various teams in project execution, Providing tools, methodologies, and strategies to ensure the achievement of objectives, Fostering organization, efficiency, and teamwork, Guiding skills development and monitoring the progress of each initiative
High School
Technical Studies
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