Constance - Security Professional with 6+ years in Customer Service and Security

Skilled in providing outstanding client support, resolving issues efficiently, and building strong client relationships.

Experienced in maintaining safety protocols, patrolling, and supporting security training in high-rise environments.

Exceptional listening and verbal skills facilitating clear, effective interactions with clients and team members.

Proficient in onboarding, training new hires, and managing schedules to ensure smooth operations.

Providing excellent client support by operating, maintaining and implementing a safe and secure environment within a high rise commercial property.. Assisting with on-site security training and patrol.

Provide excellent customer service while verifying identity, income, funds via financial institutions, and pulling credit reports.

Provide amazing customer service while assisting customers with concerns with their mobile device.. Provided technical support, warranty replacements, software support, basic troubleshooting, and provide education on devices and cellular service.

Assist customers while managing a team, new-hire training, schedule shifts, bank deposits and off-site events.