Experienced in medical and social interpretation, with strong skills in communication, administrative support, and client engagement, contributing to efficient healthcare and social service operations.
Performed medical and social interpretation services across healthcare and social service settings.
Ensured clear and effective communication between patients and staff or clients and organizations.
Handled records management, drafting documents, and scheduling to support administrative functions.
Maintained positive client relationships and managed inquiries through various communication channels.
VOYCE
Ensuring clear communication between patients and staff.
MEGONETWORKS INTERPRETIA
Provided interpretations for social and medical services (UHC, WIC, SNAP, 311...).
CALL PATTY INSURANCE
Made 200+ daily outbound calls and emails, handling inquiries and transferring leads., Managed renewals and maintained positive client relationships.
HOME RETENTION GROUP
Coordinated with lenders, team, and managed records., Handled filing, drafting, documents, company blog, and appointment scheduling.
High School Diploma
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Made outbound calls and managed leads, contributing to outreach and client engagement efforts.