Versatile professional experienced in customer support, cross-sales, and collections. Skilled in technical tools like Adobe and Microsoft Office, with strong teamwork abilities. Adept at adapting to various client-facing roles and industry requirements.
Provided support and communication to clients in roles at Contentrix and Atento, enhancing customer satisfaction.
Utilized MS Office tools in daily tasks related to customer interactions and administrative support.
Applied basic video editing skills to create or modify digital media as part of technical skill set.
Engaged in design-related tasks, supporting work in multimedia and creative projects.
Contentrix
Atento
Contact Point 360
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Worked collaboratively across roles in customer service and sales to achieve team goals.