Daniel - Customer Service with over 10 years of experience in BPO industry

Bogotá, Bogotá D.C., ColombiaRemoteen

Managed diverse campaigns including appointment scheduling, sales, and tech support

Gained extensive experience in social media management and digital advertising

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer support, social media management, and digital advertising with over a decade in BPO.

Developed skills in social media platforms and online ad campaigns, including Google Ads

Customer ServiceAdvanced

Provided support and assistance to customers across multiple campaigns, ensuring satisfaction.

Social Media MarketingIntermediate

Managed social media accounts and contributed to campaign planning and execution.

Digital AdvertisingIntermediate

Worked on Google Ads, YouTube, Facebook, and Instagram campaigns to promote brand awareness.

Technical SupportAdvanced

Provided technical support as part of customer service roles in BPO campaigns.

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