Daniela - Logistics Coordinator with 5 years in BPO & Call Center Industry

Pereira, Risaralda, ColombiaRemoteen

Managed coordination between drivers and dispatchers to facilitate cargo movement across the USA

Gained diverse experience in customer service, sales, and logistics coordination

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced logistics coordinator with 5 years in customer service, sales, and cargo dispatch in the BPO industry.

Developed strong communication skills through regular contact with logistics personnel and clients

Logistics CoordinationIntermediate

Coordinated cargo transportation by liaising with drivers and dispatchers to ensure timely delivery.

Customer ServiceIntermediate

Handled customer inquiries and support in a call center environment, fostering client satisfaction.

SalesBeginner

Assisted in sales activities, engaging with clients and promoting products/services.

Communication SkillsIntermediate

Effectively communicated with team members, drivers, and clients across the USA to coordinate cargo movement.

MultitaskingIntermediate

Managed multiple roles including customer service, sales, and logistics coordination over 5 years.