View Darwin's professional profile on CazVid.
Demonstrated experience with Leadership.
Demonstrated experience with Team Supervision & Coaching.
Demonstrated experience with Debt Settlement & Account Management.
Demonstrated experience with Bilingual: English & Spanish (fluent, written & spoken).
Laurus International
Supervisedateamofcustomerserviceagents,providingtrainingandperformancecoaching., Improvedteamefficiencyandcustomersatisfactionthroughstructuredworkflowimprovements., Hadgreatcommunicationskillsandactiveseller
Alorica
Consistentlyexceededsalesquotasthroughconsultativesellingstrategies., Deliveredstrongcustomerengagementandbuiltlong-termclientrelationships.
B&M
Topsellerformorethanaconsecutiveyear, Ledcustomerserviceandsalesoperationsinthedebtsettlementdivision., Oversawteamperformance,implementedtrainingprograms,andoptimizedsupportprocesses.
Nearshore
Developedclientaccountsanddeliveredtailoredsalessolutions., Achievedtop-performerstatusthroughstrongclosingskillsandcustomer rapport.
GED
Demonstrated experience with Microsoft Office Suite: Excel, PowerPoint, Word.
Dar Data Services
Handledcustomerinquiries,sales,advertising,emailcampaignEct., Itwasagreatexperienceandwasdoinggreatforawhileandgainplentyknowledgeandskills.
Boss Antigua BET on Sports
Assistedclientswithaccountservices,bettinginquiries,andcustomersupportneeds., Learnanddevelopextraskillstoassisttheclientsinlessthanaminuteto maketheirbetsondifferentsports.