Demonstrated experience with Microsoft Excel.
Demonstrated experience with Ability to Work in a Team.
Demonstrated experience with Communication Skills.
Demonstrated experience with Computer Skills.
Britt Shop Costa Rica
Maintained a neat, organized, and safe working environment., Managed staff and cashier procedures to ensure optimal performance., Handle customers from all around the world since the store was at the airport.
Experian
Working directly with customer credit records, since this company is one of the main USA credit bureaus., Handle complicated money related situations almost every day., Follow different procedures to ensure the requests resolution.
Amazon Web Services
Brought forth excellent customer service skills and a commitment to customer satisfaction., Worked to achieve high customer satisfaction rates by providing optimal customer service., Working directly with compromised accounts, following the whole process along with the customer to re-secure accounts and work on outstanding billing requests as a result of the compromised event., Cloud services management.
Bachelor's degree
Technical People Management
Demonstrated experience with Ability to Work Under Pressure.