Experienced in verification, supervision, and delivery operations across various industries. Proven ability to lead teams, manage projects, and adapt skills to new challenges.
Handled inbound verifications and quality checks, ensuring accuracy and compliance in verification roles.
Supervised teams in census operations and insulation projects, training new workers and leading crews.
Managed delivery operations for appliances, flatbed materials, and freight across the US, training new drivers.
Served as apprentice and journeyman in plumbing and insulation trades, leading crews and coordinating with multiple trades.
Safelite Solutions
Referral CSR II for 6 months, Moved to EDI than on to Lane 2 Verifications, Verifications inbound and USAA Help Desk
US Census 2020
Oversaw U.S. census and was reported to from census takers, Used electronic communications to log data and update information to the system
U.A. Local 469
Apprentice to Metal Trades Journeyman, Lead man on Many projects within job site, Established relationship and worked with multiple trades to coordinate work, Trained and led new workers in the trade to work and complete projects
Lowe's Home Improvement
Delivered both appliances and flatbed materials to customers.
Business
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Provided directory assistance, relay customer inquiries, and supported help desk functions at Safelite Solutions.
Werner Enterprises
Delivered freight throughout the United States, Trained new drivers from [contact hidden]
Local #73
Apprentice to Journeyman, I was a Foreman for 4 years running crews up to 7 people.
US West / Qwest
CSR provided directory assistance for in bound callers
