David - Compliance & Logistics Coordinator with 5+ years in supply chain and customer support

Barranquilla, Atlántico, Colombiaen

Streamlined onboarding processes and ELD setups for new drivers at US1 Logistics and ARL Network.

Conducted record audits and managed Hours of Service tracking, ensuring regulatory compliance.

Published on CazVid

Summary

Experienced in compliance coordination, logistics operations, and customer support, with a focus on process improvement and regulatory adherence. Skilled in bilingual communication and technical tools to enhance operational efficiency.

Key Achievements

Enhanced team productivity by 30% at ARL Network through process optimization and tool synchronization.

Skills

Compliance CoordinationAdvanced

Managed compliance documentation, record audits, and ensured adherence to industry standards.

Logistics ManagementAdvanced

Coordinated onboarding, ELD setup, and HOS tracking to support efficient freight operations.

Customer ServiceIntermediate

Handled inbound and outbound customer communications, resolving inquiries effectively.

Bilingual CommunicationIntermediate

Provided bilingual support in English and Spanish, enhancing service accessibility.

Technical SkillsIntermediate

Experience

Compliance Coordinator (Remote)

US1 Logistics

10/2023 - 04/2025

Compliance Coordinator for US1 Logistics (contracted via Lean Staffing)., Employment verification, onboarding document validation and ELD set up for new drivers., Conducting record audits and tracking of Hours of Service (HOS).

Logistics Coordinator (Remote)

ARL Network

05/2022 - 10/2023

Logistics Coordinator for ARL Network (contracted via Lean Staffing)., Onboarding and ELD setup for new drivers, Conducting record audits and tracking of Hours of Service (HOS)., Improved team productivity by 30% by identifying a lack of synchronization between the company tools.

Agente Bilingue Call center

Sitel (Current Foundelever)

10/2021 - 10/2022

Bilingual Customer Service Agent for Affirm (US-based financial company)., Served as the first point of contact for customers, providing assistance via inbound/outbound calls.