Results-driven Data Analyst with 5 years of experience in market research, specializing in data collection, visualization, and reporting to support strategic decision-making.
Applied statistical methods and data modeling techniques to analyze large datasets.
Used SQL for data extraction and query optimization in various projects.
Created interactive dashboards using Tableau and Power BI to visualize key metrics.
Prepared and delivered reports and insights to clients and internal stakeholders.
New Vision
Delivered engaging lessons to individuals and groups of varying proficiency levels, focusing on reading, writing, speaking, and listening skills., Designed customized lesson plans aligned with students’ goals, cultural backgrounds, and learning styles, Encouraged language confidence through role-play, conversation practice, and real-life scenarios.
Prorsum
Utilized interactive tools (Microsoft Teams) to create a dynamic and student-centered learning environment., Delivered engaging online lessons to individuals and groups of varying proficiency levels, focusing on reading, writing, speaking, and listening skills.
Newfront Insurance
Installing and configuring computer hardware, software, systems, networks, printers, and scanners, Monitoring and maintaining computer systems and networks, Responding in a timely manner to service issues and requests, Providing technical support across the company via Slack and Zoom, Repairing and replacing equipment as necessary to ensure timely business continuation
Associate of Arts
Bachelor of Science
Teaching English as a Foreign Language Certificate
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Utilized tools like R and SPSS for detailed data analysis and reporting.
Newfront Insurance
Performed daily facility operations including ordering and stocking supplies, snacks, and catering for office meetings, Assisted in the set up and tear down of office activities and events, Input work orders for maintenance in the office or floor, Assisted with data entry projects for Commercial Risk Insurance team
AMP Services
Performed clerical and administrative tasks such as bookkeeping, billing reports, check cutting via QuickBooks., Performed resume review for potential new hires via Indeed and LinkedIn platforms, Assisted with planning and execution of employee related programs, Assisted in other departments as needed, including finance department and Human Resources, Cultivated a supportive, engaging work environment by welcoming new hires and ensuring my availability to assist all employees
Allied Universal
Handled crisis situations at client site calmly and efficiently, Developed and utilized surveillance skills and extreme attention to detail, Utilized client provided scheduling software to properly staff all security shifts and posts, Managed payroll for 200+ employees and assisted with pay discrepancies, Primary point of contact between security professionals and upper management to ensure all client needs were met
Starbucks
Trained and developed new hire baristas on providing an exceptional customer experience, Responsible for teaching new baristas for proper way to prepare various coffee beverages, and safe food handling, Fully engaged with team members to achieve the highest level of productivity
