Deneysha - Data Analyst with 5 years of experience in financial services

Used SQL for data extraction, manipulation, and analysis in multiple projects.

Created dashboards and reports with tools like Tableau and Power BI for stakeholder insights.

Utilized Excel for complex data modeling, pivot reports, and macros to support analysis.

Performed financial data analysis to support budgeting, forecasting, and strategic planning.

Ensure customer stability by explaining process and financial options for the customers., Preventing any information leak by verifying HIPAA before any share of Information on the Patient profile., Educating patients on how the bill, statements and EOB works, as well as the financial assistance that the laboratory offers.

Greet guest warmly and ensure a welcoming dining experience., Provide menu recommendations and answer questions about food, beverages and specials., Handling customer complaints or concerns with professionalism and empathy.

Respond to customer inquiries via phone, email, or chat regarding appliance usage, troubleshooting, and maintenance., Provide clear, step-by-step guidance to resolve technical issues with refrigerators, washing machines, ovens, air conditioners, and other household devices., Maintain a courteous and empathetic tone while handling complaints, warranty claims, and service requests.