Experienced in startup leadership, process improvement, and team management with a strong background in operations and customer engagement.
Applied process improvement techniques in multiple roles to streamline operations and reduce errors.
Managed and mentored teams ranging from 25 to 40 employees to enhance productivity and performance.
Built strong vendor and customer relations to support business growth and customer satisfaction.
Led strategic initiatives for business expansion and digital outreach in a startup context.
Favorites of Kothrud (Startup)
Established and currently leading a community-driven startup focused on local engagement and business development in Kothrud., Building strong vendor and customer relationships to create a sustainable growth ecosystem., Driving end-to-end operations, digital outreach, and strategic planning for...
Wipro Ltd
Implemented process automation, improving operational efficiency by 20% and reducing turnaround time., Managed a team of 30–40 employees, increasing workforce productivity by 25%., Conducted coaching and performance reviews, leading to a 15% improvement in KPIs and customer satisfaction., Ensured...
Wipro Ltd
Led a team of 25+ members, increasing productivity by 22% through training and mentorship., Reduced process errors by 30% with structured performance assessments., Implemented workflow optimization, enhancing efficiency by 15%., Designed employee engagement programs, reducing attrition by 18%.
Wipro Ltd
Bachelor of Business Administration (BBA)
Implemented quality monitoring, standards adherence, and audit processes across roles.
Reduced defects and rework by 25% through quality monitoring and analysis., Applied Six Sigma methodologies, improving process accuracy by 12%., Strengthened compliance adherence by 20% through audits.
Wipro Ltd
Improved data accuracy by 98% via structured database management., Enhanced efficiency by 35% in large-scale data processing.
Suma Soft Pvt Ltd
Resolved 95% of customer queries on first interaction, improving customer satisfaction significantly.
Hotel Swaroop
Increased operational efficiency by 20%, enhancing customer check-in experience.
Mahindra Holidays
Boosted sales revenue by 30% through effective lead conversion strategies.
Acme Group
Expanded market reach, contributing to a 15% increase in annual sales.