Skilled software developer specializing in creating scalable web applications. Adept at front-end, back-end, and database management, with a track record of delivering projects on time.
Utilized extensively in front-end development to create dynamic, interactive user interfaces.
Built numerous responsive web components and maintained complex frontend applications.
Developed server-side APIs and integrated with databases for high-performance applications.
Designed and optimized database schemas, performed data analysis, and ensured data integrity.
Teleperformance
Followed up with customers about resolved issues to maintain high standards of customer service., Delivered excellent customer service, resulting in consistent customer satisfaction rating., Quickly and accurately answered customer questions and suggested effective solutions., Training related to an Insurance Company.
Alorica
Provided primary customer support to internal and external customers., Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns., Responded to customer requests for products, services and company information., Offered advice and assistance to customers, paying attention to special needs or wants.
High School Diploma
Industrial Engineering
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Participated in sprint planning and code reviews, fostering collaborative project development.
