Experienced advocate with strong communication, problem-solving, and negotiation skills, adept at handling customer verification and collections in telecommunications and automotive industries.
Utilized communication skills to handle customer interactions and verification processes across roles.
Applied problem-solving skills to resolve customer issues and verify account information.
Engaged in negotiation during collections and sales processes to achieve favorable outcomes.
Demonstrated proficiency with various digital communication tools and data verification software.
AT&T
Take inbound calls, Collect money, Complete sales
Carvana
Verify documents, Verify accounts, Complete sales, Inbound, outbound and digital communication.
Telat Viapath
High School
Middle High School
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Led team efforts in communication and customer service tasks within roles.
