Dedicated bilingual customer service agent with proven ability to manage high-volume inquiries and deliver exceptional support. Adept at multitasking and maintaining professionalism to enhance customer satisfaction.
Skilled in handling customer inquiries with professionalism and empathy to ensure positive experiences.
Able to manage multiple tasks efficiently in fast-paced environments, maintaining accuracy and quality.
Proficient in communicating clearly and effectively in English via calls and emails.
Teleperformance
Provide customer service in English through calls and mails while maintaining a professional and respectful attitude., Manage high-volume customer queries simultaneously through effective multitasking., Prepared necessary forms to complete transactions., Demonstrate knowledge and appropriate use of departmental resources, policies and procedures.
Advanced level
High school
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