Dedicated Passenger Service Agent with over 3 years of experience in airline customer service. Skilled in handling passenger documentation, assisting travelers with special needs, and managing operational tasks efficiently. Fluent in English with a commercial D driver's license, focused on...
Delivered personalized assistance and ensured passenger satisfaction during interactions.
Handled complex situations with clear communication in English, both written and spoken.
Efficiently organized tasks to meet strict deadlines in high-demand environments.
Verified travel documents and assisted with check-in procedures in compliance with guidelines.
Mapiex Handling Commercial
Assisted passengers at the check-in counter, issued boarding passes, and assigned seating., Verified passenger documentation including passports and visas., Provided specialized assistance to passengers with reduced mobility and unaccompanied minors.
Flight Attendant Technical Program
Bachelor in English
Diploma in Advanced English
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Adapted quickly to operational changes and diverse passenger needs.
