Experienced bilingual professional skilled in customer support, interpretation, and technical assistance, with a solid foundation in programming and database management.
Delivered bilingual customer support, troubleshooting, and communication in call center roles.
Provided bilingual English-Spanish interpretation services in professional settings.
Assisted end users with technical issues related to software applications and IT hardware.
Knowledge of Python, SQL databases, and Kali Linux used for data management and security tasks.
Startek Honduras
Bilingual customer service agent English-Spanish
ICC BPO
Bilingual English-Spanish interpreter
Outsourcing Management
Bilingual English-Spanish interpreter, Tech support agent for end users of a practice management software.
Primary School Teacher
Bachelor in Computer Science
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