Dylan - Customer Service Specialist with diverse experience in scheduling and sales

Colombia, Huila Department, Colombiaen

Managed multiple scheduling systems to ensure smooth appointment coordination at TaskUs.

Provided high-quality customer support, resolving inquiries and complaints efficiently.

Contact via CazVid

Published on CazVid

Summary

Experienced in customer support, appointment scheduling, and sales with a focus on efficiency and client satisfaction.

Key Achievements

Drove sales and enhanced customer satisfaction through effective communication at Student Relief Aid.

Skills

Customer ServiceAvanzado

Delivered customer support across multiple roles, addressing inquiries and resolving issues.

SchedulingIntermedio

Managed appointment scheduling using various systems to ensure operational efficiency.

Appointment SettingIntermedio

Scheduled appointments effectively for healthcare campaigns and customer service needs.

SalesIntermedio

Engaged in sales activities, promoting products and assisting customers in the purchasing process.

Languages

Spanish(Bilingual)

Experience

COSTUMER SERVICE REPRESENTATIVE

TASKUS

02/01/2024 - 22/02/2025

Worked in scheduling appointments and managing multiple scheduling systems, ensuring smooth and efficient operations., Provided exceptional customer service by addressing inquiries, resolving complaints, and effectively troubleshooting any issues., Consistently met all established performance...

COSTUMER SERVICE REPRESENTATIVE

TELESUPPORT

31/01/2023 - 05/10/2023

Worked in customer service and appointment setting for a health campaign, providing efficient and friendly support to patients., Managed requests, answered inquiries, scheduled appointments effectively, and ensured each interaction was satisfactory.

Sales agent

STUDENT RELIEF AID CORPORATION

02/02/2022 - 01/03/2023

Worked in both customer service and sales, ensuring customer satisfaction while driving sales growth., Addressed customer inquiries, resolved issues, promoted products, and assisted with the purchasing process.