Edgar - Bilingual Interpreter and Claims Specialist with 10+ years in customer service and healthcare

Utilized bilingual skills to facilitate communication in healthcare, legal, insurance, and customer service environments.

Handled insurance claims processing, settlement negotiations, and coverage assessments for homeowner insurance policies.

Provided real-time interpretation for medical, legal, and customer service scenarios, ensuring accuracy and cultural appropriateness.

Delivered bilingual customer support through various channels, troubleshooting and resolving client issues effectively.

Provide on‑demand Spanish–English interpretation for healthcare, legal, and customer service settings., Deliver accurate, culturally sensitive communication in remote environments., Adapt quickly to urgent requests, ensuring compliance with confidentiality and professional standards., Strengthen...

Managed 40–100+ homeowner insurance claims simultaneously, ensuring timely resolution., Coordinated inspections and engineer visits; guided clients bilingually through claims processes., Supported settlement negotiations with carriers, achieving favorable outcomes., Prepared detailed reports and...

Delivered rapid, accurate interpretation for ERs, 911 dispatch, hospitals, clinics, jails, and detention centers., Facilitated communication between medical staff, patients, and families to ensure accurate diagnoses., Assisted law enforcement and immigration officers with bilingual interviews and...