Experienced in property management, customer service, content creation, and digital marketing with a focus on streamlining processes and enhancing client satisfaction.
Applied task management skills to streamline workflows for rental and customer service operations.
Provided responsive and personalized customer service across rental and retail contexts.
Utilized Canva, podcast production, and social media management for content and marketing tasks.
Reviewed and drafted contracts to improve tenant relations and documentation accuracy.
Freelance
Managed rental properties, achieving an 80% occupancy rate., Drafted and reviewed contracts, streamlining tenant relations and financial documentation., Delivered enhanced customer service, reducing response times.
Freelance
Managed successful lease renewals and maintained an 80% occupancy rate., Delivered customer service to enhance tenant satisfaction.
Retail
Handled up to 30 customer inquiries daily, improving satisfaction., Achieved sales targets through personalized service.
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