Experienced interpreter and customer service specialist with over 6 years of delivering quality communication and client-focused solutions across various industries.
Delivered real-time interpretation in healthcare, banking, and insurance sectors, ensuring accuracy and cultural compliance.
Utilized sales techniques and CRM tools to generate sales and manage customer relationships effectively.
Led the launch of new products and implemented AI tools for market analysis and development efficiency.
Managed cultivation, processing, and quality standards for coffee farm operations.
SGF Interpreters
Provided real-time interpretation for 10+ weekly clients (healthcare, banking, and insurance sectors), maintaining 95% satisfaction ratings., Collaborated with hospitals and law enforcement agencies, ensuring cultural and technical accuracy.
Elixir Juices
Generated $20K+ in sales through targeted prospecting (80% appointment attendance rate)., Led the launch of 5+ new products, increasing sales by 25% [contact hidden])., Implemented AI tools for market analysis, reducing development timelines by 15%.
J. Raul Rivera S.A. de C.V
Managed cultivation, processing, and quality control for coffee farms, improving export standards.
Bachelor’s Degree
Psychology
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Provided high-quality customer service, establishing strong connections and resolving inquiries effectively.
