Dedicated data analyst with a focus on market research and data visualization.
Applied statistical methods to interpret complex data sets and support decision-making.
Conducted primary and secondary research to gather insights on industry trends.
Used SQL to extract and manipulate data from relational databases.
Created dashboards and reports using tools like Tableau and Power BI.
LUX MGMT SERVICES
Provide administrative support for property and management operations, ensuring accurate recordkeeping and smooth daily workflows., Manage tenant, owner, and vendor communications via email and phone, responding to inquiries and routing requests appropriately., Maintain and update internal databases, contracts, and property-related documentation to ensure compliance and accessibility., Schedule appointments, inspections, and meetings, ensuring deadlines and priorities are met., Support management with reporting, document preparation, and process improvements to increase operational efficiency.
IPC Solutions – Gambone Law Group
Managed attorneys’ calendars, coordinating critical dates for conferences, depositions, motions, trials, court filings, docket appearances, and discovery deadlines., Tracked case files and proactively gathered due diligence materials to ensure timely preparation and compliance with legal timelines., Coordinated and scheduled internal meetings and external events with clients, opposing counsel, and court personnel., Responded to scheduling-related inquiries via phone and email, providing accurate and prompt assistance., Identified and resolved scheduling conflicts efficiently to maintain seamless legal operations., Performed administrative duties including document organization, filing, and internal communication support.
Carolina Alpine Property Management
Marketing
High School Diploma
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Utilized advanced Excel functions for data cleaning, analysis, and reporting.
Managed daily property operations including leasing, rent collection, and maintenance coordination., Served as the primary point of contact for tenant inquiries and issue resolution., Tracked rent delinquencies, handled move-ins and move-outs, and processed lease renewals., Coordinated with vendors to ensure timely repairs and compliance with property regulations.
GOV DGCP – National Penitentiary System (Human Rights Division)
Monitored human rights compliance within the penitentiary system of El Salvador., Audited living conditions across multiple facilities and evaluated social reintegration programs., Maintained regular communication with inmates’ families, providing updates and addressing concerns.
Stratacore
Managed commission payments for internal teams and partners, ensuring accuracy and compliance with contractual agreements., Collaborated with sales and finance teams to verify data, reconcile transactions, and streamline commission workflows., Improved reporting accuracy by identifying process enhancements and reducing manual errors., Maintained detailed commission records and supported audits with organized documentation., Responded to commission-related inquiries, providing timely issue resolution.
Metropolitan Warehouse and Delivery
Supervised daily operations for the New Jersey warehouse delivery team., Coordinated routes for approximately 13 drivers, ensuring on-time deliveries and service efficiency., Communicated directly with customers to schedule and confirm furniture deliveries., Monitored deliveries to prevent delays, product damage, and customer service issues.
PGS 360
Monitored inbound and outbound loads within the Fulfillment area., Supervised employees and coordinated production planning across departments., Ensured product availability and inspected incoming products for quality compliance., Assisted the Fulfillment and Operations Managers with client communications and operational updates., Prepared weekly and daily performance and production reports.
VXI Workforce
Monitored call traffic, staffing levels, productivity, and reporting., Assisted with performance improvement plans to meet client KPIs., Coordinated daily agendas and meetings., Managed product shipments, supervised warehouse operations, and negotiated with suppliers.
ATENTO El Salvador – Orbitz
Monitored call traffic, staffing, reporting, and productivity to support service level objectives.
