Versatile professional with expertise in interpretation, customer support, and creative design. Adept at managing client interactions, coordinating operations, and delivering high-quality communication solutions in diverse environments.
Skilled in handling diverse client inquiries and providing exceptional support across multiple platforms and industries.
Experienced in consecutive and remote interpretation for healthcare, government, and call centers, ensuring clear communication.
Proficient in Adobe Photoshop and Illustrator, delivering visually engaging designs for freelance projects.
Experienced in managing bookings, calendar schedules, billing, and customer queries, optimizing operational workflows.
Freelancer
Human Quality
Over the phone interpreter. Servicing call centers, government agencies, hospitals, city services across the USA
NVS AUTOMATION
Handle billing, payments and simple tax forms., Answer queries from overseas customers through email and by phone., Setting up appointments with prospective clients., Provide support to Instacart Shoppers with purchases, delivery issues, queries, declined transactions, locating addresses and customers., Occasionally call Instacart customers to solve issues with their orders., Booking hotels and transportation for employees.
AMN Stratus (Conduent Mexico)
Bookings and guest inquiries., Guiding guests through self check-in and check-out processes., Coordinating property maintenance., Calendar management.
Bachelor Degree
Creative Writing Course
Consecutive Interpreter
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