Dedicated team player with experience in customer support and visual merchandising, skilled in communication, problem-solving, and platform management.
Handled customer inquiries through phone, chat, and email, ensuring effective communication and support.
Experienced with using Zendesk platform to manage customer support tickets and communication workflows.
Utilized Flex for customer service operations, improving response efficiency.
Participated in store assembly, advertising renewals, and creating attractive retail environments.
Concentrix
I have 1 year of experience in a multi-channel customer service account (Phone, Chat and Email) for the company Lyft in the bicycle and scooter help line., I have Experience using Zendesk, Flex.
Flamingo
I was part of the commercial assembly team for the entire store; Apart from performing the position as visual, advertising renewals were also carried out., Customers were provided with personalized environments to guarantee an environment capable of attracting attention and giving importance to the...
High School
Discover other professionals with similar experience
Developed strong communication skills through customer interactions and team collaboration.