Experienced customer service and sales professional with nearly nine years in the call center industry, skilled in technical support, collections, and client interaction in Guatemala.
Proven ability to work effectively within team environments in call center settings.
Quickly acquires new skills and follows instructions accurately in dynamic roles.
Addresses complex customer issues efficiently through logical reasoning.
Provides support and solutions to a diverse customer base in call center environments.
Allied Global
HCL
Telus International
Conduent
Industrial Bachelor and Electronics Expert
Computer Operator Technician
Basic English level
Advanced English level
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Experience in outbound and inbound sales activities within the call industry.
