Dedicated professional with over 5 years in customer service, logistics, and sales roles across diverse industries. Skilled in route management, client communication, and contracts analysis, committed to supporting operational excellence.
Provided support for customer inquiries, tracking, and brokerage processes, ensuring high client satisfaction.
Coordinated routes, monitored deliveries, and tracked shipments to optimize supply chain efficiencies.
Analyzed and managed contracts as part of customer service and client support roles, ensuring compliance.
Engaged clients through sales calls and service offers, contributing to revenue generation and customer engagement.
HCL
Customer Service, Contracts Analyst
LEAN SOLUTIONS GROUP
Driver's Monitoring, Customer Service / Dispatch, Check Order’s and Route, Track and Trace, Call Behind
CONDUENT
UPS UK customer care, Track and Trace, Brokerage process, Payment process
ALORICA
Sales American Direct TV, Customer Service T-mobil
TIGO
BACHELOR'S DEGREE IN COMPUTING WITH A BUSINESS AND SCIENTIFIC ORIENTATION
BUSINESS ADMINISTRATION
EXCEL CERTIFICATION BASIC TO ADVANCED
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