EuMariDanelle - Financial Operations Specialist with 5+ years in healthcare and customer service

Handled submitting, tagging, denying, and finalizing insurance claims across multiple roles.

Provided effective communication with patients and customers via email and direct support.

Managed payments, billing, and benefit verification within healthcare services.

Utilized CRM systems, Microsoft Excel, and Word for data management and correspondence.

Processed refunds, credits, and live/non-live order statuses via email support systems.

Processing and finalization of submitted member claims, professional and facility claims., Benefit tagging, claims denial, denials of timely filed claims.

Handles patients enrollment, billings and other medical necessities on their account., Settling the payment on their claims, checking status and coverage of their healthcare benefits.

Sending emails to the customer, checking status for their live and non-live orders., Processing of their refunds or credits.