Fabiola es una profesional bilingüe en inglés y español, con experiencia en enseñanza, planificación educativa y atención al cliente. Actualmente cursa una Licenciatura en Honduras.
Capacidad para diseñar y ejecutar planes de estudio efectivos que mejoran la competencia lingüística de los estudiantes.
Habilidad para resolver consultas y problemas de clientes en inglés, garantizando una experiencia positiva.
Experiencia en crear e implementar contenidos didácticos atractivos y alineados a objetivos curriculares.
Competente en comunicación efectiva en español e inglés, facilitando la interacción multicultural.
Centro de Educación Básica Gubernamental Ramón Amaya Amador - Zonal Belén
Taught basic English to elementary-level students in a public school environment.. Planned and delivered engaging lessons focused on vocabulary, pronunciation, and basic communication skills.. Used interactive activities and educational games to encourage student participation.. Fostered a positive, respectful, and inclusive classroom atmosphere.
Centro de Educación Básica El Japón - Colonia El Hogar
Completed a supervised teaching practicum as part of the Bachelor’s Degree program.. Designed lesson plans aligned with curriculum goals and learning objectives.. Delivered English lessons covering listening, speaking, reading, and writing skills.. Assessed student progress and adapted teaching strategies to meet diverse learning needs.. Strengthened classroom management and teacher-student communication skills.
Teleperformance
Provided customer service support in English through phone and digital channels.. Assisted customers by resolving inquiries, complaints, and service-related issues in a professional manner.. Demonstrated strong communication, active listening, and problem-solving skills.. Maintained high standards of customer satisfaction while meeting performance metrics.. Strengthened interpersonal skills and cultural awareness in a fast-paced environment.
Bachelor’s Degree
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IHCI BILINGUAL SCHOOL
Designed and delivered interactive grammar and academic writing lessons for intermediate to advanced ESL learners, improving student accuracy and fluency in written English.. Created targeted lesson materials, worksheets, and formative assessments to address common grammatical errors and writing weaknesses.. Provided detailed, constructive written and oral feedback on drafts, focusing on clarity, organization, grammar, cohesion, and academic style.. Developed and implemented a structured writing curriculum (paragraphs, essays, reports) aligned with CEFR and institutional learning outcomes.. Integrated technology and multimedia (LMS, Google Docs, online quizzes) to facilitate collaborative writing, peer review, and remote learning.. Collaborated with colleagues to standardize assessment rubrics, share materials, and align grammar instruction across levels.
