Experienced Business Analyst specializing in data analysis, reporting, and process optimization. Proven ability to support strategic initiatives through data-driven insights.
Applied statistical and analytical techniques to interpret complex data sets and support business decisions.
Created detailed reports and presentations for stakeholders to facilitate understanding of key metrics.
Identified inefficiencies and proposed workflow enhancements to improve operational efficiency.
Utilized SQL and data visualization tools to extract, analyze, and present data insights.
Fusion BPO
Outstanding agent in sales, customer and technical support., Elevating tasks as representative of a company with high range and prestige for Cable and Internet services AT&T.
Skycom BPO
Quality agent at the service of health for work and personal injuries., Attending in the most delicate and punctual way on the medical evaluations given by certified doctors and setting up new or rescheduling doctor's visits.
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Skills to provide solutions to HomeOwners who want to remodel their homes presenting Professionals for an evaluation of the job required to their homes.
Urban Home Solutions
Real Estate Agent cold caller always thriven with a smile ready in every call to ask the right questions to get homeowner motivated into sell their homes.
GED
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