Experienced in customer support, safety training, and project coordination across service, safety, and engineering domains. Skilled in communication, problem-solving, and multitasking, with a proven ability to adapt to dynamic environments.
Handled customer inquiries and complaints, ensuring high satisfaction and loyalty through effective communication.
Conducted safety training sessions and educated staff on fire prevention, safety practices, and emergency protocols.
Collaborated with architects and contractors, managed project timelines, and facilitated stakeholder communication.
Assisted in operational training for technicians and resolved product/service issues efficiently.
Bridgecorp Communications
Managed inbound calls to address customer inquiries and provide product information., Handled customer complaints effectively to maintain high satisfaction levels and loyalty., Followed up on sales leads through outbound calling., Cross-sold additional products and services to purchasing...
CFET
Conducted training sessions on workplace safety practices for employees., Educated staff on fire prevention strategies and emergency evacuation procedures., Provided translation services for specialists from USA and Canada.
EXECO SA
Collaborated with architects and contractors to coordinate project timelines and deliverables., Conducted site inspections to assess work quality and adherence to specifications., Facilitated communication between stakeholders to resolve project-related issues promptly.
SNC-LAVALIN/LGL
Assisted in training new technicians on operational procedures and equipment use., Resolved customer complaints regarding product quality or service delivery promptly.
BACHELOR’S DEGREE
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Handled multiple roles including translation, customer assistance, and team coordination across diverse environments.
