Genesys - Content Creator with 3+ years of engagement and retention strategy experience

Caracas, Distrito Federal, Venezuelaen

Developed retention strategies and analyzed behavioral data to improve user engagement at CREATIVO KABOOM.

Created and implemented content for email marketing and newsletters, enhancing customer loyalty.

Published on CazVid

Summary

Creative content creator with over 3 years of experience developing retention strategies, analyzing user data, and producing engaging content for digital marketing. Skilled in utilizing various digital tools and platforms, with strong customer service background.

Key Achievements

Managed customer interactions and administrative tasks efficiently as a receptionist at CARIBES GYM.

Skills

Content StrategyIntermediate

Designed strategies to retain users and create engaging content for brand loyalty.

Data AnalysisIntermediate

Utilized behavioral data to inform content creation and improve user experience.

Customer ServiceAdvanced

Managed client interactions, reservations, and administrative responsibilities at a gym environment.

Digital Tools & PlatformsIntermediate

Proficient in CMS, WordPress, Google Analytics, and email marketing tools to support content and analysis.

Content Creation & Editing

Experience

RETENCION DE USUARIOS

MICA GROUP

Abril 2024 - Mayo 2025

EDITOR SEO

MICA GROUP

Julio 2023 - Abril 2024

CREADORA DE CONTENIDO

CREATIVO KABOOM

Abril 2022 - Mayo 2023

Desarrollo de estrategias de retención, análisis de datos de comportamiento, creación de contenido para fidelización (boletines, email marketing), colaboración para mejorar la experiencia del usuario.