Bilingual call center agent with extensive experience in customer service, sales, and contract management. Proven ability to communicate effectively in English and Spanish, with entrepreneurial background and managerial skills.
Proficient in English and Spanish, facilitating comprehensive communication in customer service and sales.
Handled customer interactions, transfers, and appointment scheduling in a call center environment.
Experience in creating and managing contracts, quotes, and business negotiations.
Owned and operated businesses for 5 years, gaining management and operational experience.
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