Experienced customer service and management professional with a background in community outreach, multilingual interpretation, and administrative support across diverse industries.
Provided support and assistance to customers, ensuring satisfaction through direct communication and problem solving.
Managed restaurant operations, team leadership, and project management, including communication workflows.
Led medical conversations as a bilingual interpreter, facilitating communication between English and Spanish speakers.
Proficient in Microsoft Office Suite, handled scheduling, correspondence, and administrative tasks for executives.
Teleperformance
Customer service and support for a US company based, virtual Bank.
Sazón
San Salvador, Town Hall
Cookies delivery, to street kids and homeless
PROMOAGRO
General assistance to management department.
ICCBPO
Lead conversation thru people of both languages English and Spanish, mostly on medical calls and some on customer services.
Elementary and High School
English Course
Agri business Engineering
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Familiar with import/export procedures, supporting logistics and movement of goods.
Sirio solar Energy solutions LLC
Main task accountability, customer follow up, project follow up, CEO calendar and meetings, communication management.
