Hilton - Customer Service & Tech Support Specialist with 7 years experience

Managua, Managua Department, NicaraguaRemoteen

Provided customer support in a call center environment for seven years, assisting clients with technical and service issues

Assisted customers in finding solutions to daily challenges, enhancing their overall experience

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent specializing in customer service, technical support, and sales assistance with 7 years in the industry.

Supported sales efforts by offering tailored benefits and promotions suited to customer needs

Customer ServiceExpert

Delivered assistance and solutions to customer inquiries, ensuring satisfaction and issue resolution

Technical SupportAdvanced

Understood and addressed customers' technical needs to provide prompt and effective support

Sales SupportIntermediate

Supported sales processes by recommending suitable offers and benefits to clients

Communication SkillsAdvanced

Communicated clearly and effectively with diverse customers to understand and resolve their issues

Discover other professionals with similar experience