Experienced customer service professional specializing in client support, data accuracy, and compliance. Skilled in CRM systems, communication, and problem-solving across insurance, tax relief, financial, and rental sectors. Adept at managing challenging situations with professionalism and...
Provided support across insurance, tax relief, financial services, and rental industries, ensuring customer satisfaction.
Utilized CRM platforms to manage customer data, support service operations, and enhance communication workflows.
Ensured data accuracy in client records, survey results, and billing information to comply with operational standards.
Supported compliant customer interactions in insurance, tax relief, and financial sectors, adhering to regulatory guidelines.
Optima Tax Relief
Supporting tax relief operations, Accurate data handling, Client communication, Adherence to regulatory guidelines
Alliant Insurance
Provided customer support within insurance operations, Ensured accurate documentation, Policy-related communication, Regulatory compliance
Westlake Financial Services
Supported financial services operations, Focus on customer service, Billing processes, Data accuracy, Compliance-driven workflows
Avis & Budget Car Rental Services
Delivered customer service support in a fast-paced rental environment, Handled reservations, Billing inquiries, Issue resolution
Bachelor’s Degree
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