Ivan - Media & Customer Support Specialist with 5+ years in Digital Marketing and Remote Assistance

Created and coordinated media campaigns and promotional materials for social media and online platforms.

Delivered remote English conversational classes, utilizing online tools to enhance language learning.

Performed consecutive interpretation between Spanish and English in healthcare and client service settings.

Provided remote technical support, handled customer inquiries, and managed CRM records.

Designed promotional materials and coordinated design efforts across departments using Adobe CC tools.

Created multiple strategies for promoting events and products online., Designed promotional materials for social media., Designed website and coordinated cross design department and marketing department., Coordinated design efforts for the company., Collaborated with cross-functional teams to align...

Assisted and guided students in correcting and improving their conversation skills., Scheduled calendars and provided daily sessions to 200 clients around the world remotely., Utilized online teaching tools to enhance learning experiences., Evaluated and designed lessons fit to students'...

Performed consecutive translation between Spanish-speaking patients and American doctors in emergency rooms and other healthcare-related settings remotely., Provided accurate interpretation services in various languages for clients., Maintained confidentiality while handling sensitive information...

Provided remote technical support for DirecTV clients across the New York City area., Scheduled and remotely supervised installations in the city., Followed up on completed visits by recording events in the CRM.

Received inbound calls assisting AT&T Prepaid customers., Resolved minor technical issues regarding cell phone technical issues., Provided accurate information about the company's products and plans., Built relationships with potential DirecTV customers in aims to sell with 80...