Experienced product manager with a strong background in SaaS solutions, skilled in leading cross-functional teams and delivering user-centric products.
Directed product strategies from conception through launch, ensuring project milestones were met.
Implemented Agile practices to enhance team collaboration and accelerate product delivery cycles.
Facilitated communication between technical teams and non-technical stakeholders to align project goals.
Conducted user and market research to inform product features and positioning.
Commoner & Co.
Ensured the restaurant met hygiene standards in an effective and timely manner., Assisted servers in tasks to help improve hospitality with extra steps of service., Assisted in hosting during high-traffic periods to greet and seat guests., Trained new employees on service standards and restaurant policies.
Commoner & Co.
Memorized various food and drink items to provide customized recommendations to guests., Consistently received positive guest feedback and resolved guest complaints effectively., Demonstrated upselling techniques to enhance sales and guest satisfaction., Handled POS transactions accurately, with daily sales exceeding $1,000.
Floras Market Run
Cleared and reset tables quickly and efficiently to support a fast table turnover rate., Supported opening and closing duties including setup, breakdown, and cleaning., Assisted servers in various miscellaneous tasks to help provide quality service., Maintained cleanliness of the dining room, restrooms, and service stations.
Floras Market Run
Bachelor of Business Administration
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Offered menu recommendations and answered questions about ingredient information., Demonstrated upselling techniques to enhance sales and guest satisfaction., Managed multiple tables simultaneously while delivering quality service., Worked alongside coworkers to provide smooth and efficient service.
Floras Market Run
Worked collaboratively with kitchen staff, clientele, and servers to ensure seamless execution., Set up event spaces with culinary displays according to client specifications and floor plans., Assisted with food prep and safe handling in compliance with health regulations.